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Campaigns

A campaign is a one-off send to a chosen audience — as opposed to an automator, which fires on its own whenever a trigger occurs.

Shrinkit has a dedicated builder per channel under Marketing & messaging → Campaigns:

  • Web Push
  • SMS
  • WhatsApp
  • WhatsApp Cloud
  • Email

Building a campaign

Every builder follows the same two steps.

Step 1 — Create message

Name the campaign and write the content. Depending on channel you can attach an image, load a saved template, and insert personalisation tokens:

First Name · Last Name · Email · Company · Phone · Unsubscribe Link

Tokens are replaced with each contact's own details at send time.

Email campaigns additionally take a subject line, preheader text, from-name and reply-to address, and can be edited as HTML or plain text. The from-address itself comes from the email channel configuration, not the campaign.

Step 2 — Delivery

Choose the audience:

Target Meaning
All Everyone reachable on this channel
Tags Contacts carrying the tags you select
Individual Specific contacts you pick

The builder tells you how many contacts this will reach before you commit.

Then either Send Now or Schedule for a future date and time.


SMS target lists

SMS campaigns can go to a list you upload rather than to your CRM contacts. Under SMS Target Lists, upload a CSV of numbers, then select that list as the campaign audience.


After sending

The campaigns list shows type, target, receivers, status, scheduled/sent time, success ratio and open rate, and can be exported.

For message-level detail, open the notification logs: channel, message, user ID, status, response code and sent-at timestamp for every individual send, filterable by date range. This is where to look when a campaign reports fewer deliveries than expected — the response code names the reason the channel gave.


Broadcast

Broadcast is the quick path for a single mass send without building a full campaign: compose, optionally attach an image, choose the audience, and send. It shares the same notification logs.


Install Shrinkit on your store

Shrinkit works with Salla, Zid and Shopify. Install the app on your store and your orders, carts, products and customers appear in the dashboard automatically — no coding, no data import.

Not on any of those platforms yet? Talk to us on WhatsApp.